1. Controller

Graphitex SRL, Rue de l’Estampage 3, 4340 Awans, Belgium, is responsible for processing personal data collected on the site. Contact: info{'@'}graphitex.com.

2. Data collected

We may collect identification data, contact details, professional information, addresses, order data, files sent for quotes and technical browsing data.

3. Purposes

Data is used to manage quotes, orders, deliveries, payments, invoicing, customer relations, support, site security, service improvement and legal obligations.

Commercial communications are sent only with your consent when required.

4. Legal bases

Processing is based, depending on the case, on contract performance, consent, legitimate interest or compliance with legal obligations.

5. Retention and recipients

Data is kept for as long as necessary for the described purposes, then archived or deleted according to legal obligations.

It may be shared with technical, logistics, payment or accounting providers when necessary.

6. Your rights

You have rights of access, rectification, deletion, restriction, objection and portability. You can exercise them by writing to info{'@'}graphitex.com.

You may also lodge a complaint with the competent data protection authority.

7. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss or alteration.

Privacy policy